September 2, 2014

Dexter Police report that they recently received a report from a local resident who received a call from a male subject representing himself as an employee (technician) from DirectTV. The caller advised there was trouble with the homeowner's DirectTV connection...

Dexter Police report that they recently received a report from a local resident who received a call from a male subject representing himself as an employee (technician) from DirectTV. The caller advised there was trouble with the homeowner's DirectTV connection.

The "technician" advised the resident that he needed to access the internet at the residence in order to "test the signal" of her DirectTV and began giving instructions on how to use her computer to give the "technician" access. The complainant did not allow this access and terminated the phone call.

After this call, the complainant contacted DirectTV and was advised that no service calls had been made to the residence by a legitimate representative of DirectTV.

These types of scam phone calls sometimes even show a legitimate name of the business on your Caller ID, police say. This scam usually continues by the "technician" running a "scan" or a "line test" and claim that "the line is bad" and that it will cost the resident a small fee to repair the line. After taking credit or debit card information, the fee turns out to be a large amount of money, if not the entire balance of an account.

The Dexter Police Department reminds all residents to be cautious in giving out personal information and any financial information if they receive these types of calls.

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